IT consultant providing phone support

The Importance of Having Managed IT Services

No company avoids managed IT services, but who a company hires – or repurposes – as their dedicated IT person determines whether such services lead to greater productivity or end with constant setbacks.

The question isn’t if managed IT services are important for your company but rather how much priority have you given them so far. If your answer places IT at the bottom of your checklist, here are some reasons why you should push it up the ladder.

Managed IT Services Keep You on Task

Every employee you hire has a job description. While new tasks come up – most often job-related – you wouldn’t ask your accountant to carry out janitorial chores, would you? It doesn’t make any sense financially to ask an employee who makes $50 an hour to sweep the floor.

Now, swap janitorial duties with IT maintenance. The dollar value per hour for an IT engineer might be similar to an accountant, but the number of hours they will spend on resolving a technical problem will be far less – a cost saver yet again. This also enables your accountant to stick to their regular tasks, which ultimately make your company more money.

Managed Services Give You Peace of Mind

Beyond fixing issues when they happen, companies that provide managed services, Managed Service Providers (MSPs), aim to give you peace of mind and keep problems from ever arising.

State-of-the-art monitoring software allows MSPs to maintain track of every single error your system could experience. But what good is software if there’s no one there to fix things? MSPs staff engineers 24/7 to provide support whenever necessary.

While you may worry if you haven’t heard from your IT specialist for an extended period, this is a good thing if you haven’t experienced any technical difficulties. If the phone is silent, they’re doing their job.

MSPs Save You Money by Offering You a Flat Rate

In the world of IT services, it’s not a matter of if something goes wrong, it’s a matter of when. And when things go wrong, things can become costly. The beauty of paying for managed services is you always have an IT professional on retainer. For those looking to reign in their budgets, there is no better IT solution than hiring an MSP.

So, what’s holding you back from hiring an MSP? Our team at Hill Country Tech Guys is ready to answer all your questions and concerns.

Ready to prioritize your technology?