1. Acceptance of Terms
By accessing and using hctechguys.com (the “Site”) and the services provided by Hill Country Tech Guys (“Company,” “we,” “us,” or “our”), you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please refrain from using our Site or services.
2. Scope of Services
Hill Country Tech Guys provides IT consulting, managed services, and technical support. Specific service level agreements (SLAs), project scopes, and pricing are governed by individual signed contracts between the Company and the Client. These Terms of Service apply to the general use of our website and initial inquiries.
3. Use of the Site
Permitted Use: You may use the site for lawful purposes, such as learning about our services, accessing client portals, or contacting us for support.
Prohibited Conduct: You agree not to attempt to breach the Site’s security, upload malicious code, or use the site for any unauthorized commercial solicitation or “scraping.”
4. SMS Communications
By providing your phone number and opting in through our client portal, website contact forms, or by initiating contact via text, you consent to receive SMS or MMS messages from Hill Country Tech Guys related to your services, support tickets, and account updates. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact us at [email protected].
5. Intellectual Property
All content on this website—including logos, text, graphics, and code—is the property of Hill Country Tech Guys and is protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution of any materials on this site is strictly prohibited.
6. Limitation of Liability
To the maximum extent permitted by law, Hill Country Tech Guys shall not be liable for any indirect, incidental, or consequential damages (including, but not limited to, loss of data, business interruption, or loss of profits) arising out of your use of the Site or our technical services, even if we have been advised of the possibility of such damages.
7. Third-Party Links & Tools
Our Site may contain links to third-party websites or tools (such as remote support software or billing portals). We do not control these sites and are not responsible for their content, security, or privacy practices.
8. Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.
9. Governing Law
These terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site signifies your acceptance of the updated terms.
11. Contact Information
If you have any questions regarding these Terms, please contact us at:
Hill Country Tech Guys
Address: 2061 Clovis R Barker Rd Suite 12B, San Marcos, Texas 78666
Phone: (830) 386-4234
Email: [email protected]
* Support Request Disclaimer
By submitting a support request through this portal, you acknowledge and agree to the following:
