5 things to look for in help desk support

Help desks are vital for internal support, customer service and retention strategies. While searching for the best partner, try to think about the whole thing from the perspective of the people who will communicate with the help desk the most—your employees. What will they find useful?
BYOD Policy

How to create a BYOD policy for your SMB

BYOD can benefit your business, but there are some security risks involved in letting employees use their personal devices. Learn about the pros and cons of BYOD so you can decide how to write a BYOD policy that protects the security of your business and employees.
IM Apps

The 6 best IM apps for growing SMBs

Communication is a must for any growing SMB, and Instant Messaging (IM) provides an option that can keep your group connected and help with scalability as you increase in size. Check out these 6 IM apps to get a better idea of what communication tools might work best for your organization.
Work Computer

Simple steps for taking care of your work computer

Your work computer is an important piece of equipment, one that you should provide with the utmost level of care. There's more to it than just installing an antivirus program, though, and following some of these tips will help ensure a long life for any machine.
Technology Tools

5 big business technology tools that are perfect for SMBs

Small businesses have unique needs when it comes to technology. They need the same technology tools that large business use, but scaled down to their size. Here are some of the most important technology tools that work well for SMB owners. Maybe it’s time to incorporate these into your business.
Unified Communications | Man with cape.

4 ways unified communications save the day

We’re convinced that if the Justice League could use unified communications to fight supervillains and save the world, they would. A UC platform gives your team the tools to work together on-the-go and in the office. Here’s 4 ways members of the Justice League would use UC to outsmart evil and save the day.
coworkers in conference room on a video call

The ABCs of Unified Communications

Today’s unified communications options are robust. There are a lot of ways to incorporate VoIP, chat, video conferencing and mobility into your business. But these technologies developed independently. If you want to combine them in a productive, efficient way, you need a solid strategy.
Colorful web of user icons to symbolize unified communications.

7 Features Any Worthwhile Unified Communication System Has

UC helps teams communicate more efficiently, boosting productivity in the process. It a game-changing solution. But only if the platform you choose includes all of the features your business needs. To help make sure you aren’t missing any, we created a list of the ones every UC platform worth its salt will have.

Business VoIP: Your Guide to Getting More Done On the Go

Business VoIP has the power to revolutionize your internal and external communications. It’s an easily scalable, cost-effective solution that allows you to be flexible, mobile, and in-touch, regardless of where you are in the world. And that’s good for business. Here are a few of our favorite capabilities.
People Using Unified Communications

Unified Communications: What It Is and Why You Want It

Unified communications is a real thing. It’s not just jargon. And it represents a legitimately helpful approach to managing every aspect of your company’s interaction, both internal and external. Today, we’re going to explain what it is and why you want it.