The shelter-in-place and stay-in-place orders during COVID-19 pandemic will demand that companies change the way they work. Remote work environments are becoming a necessity and all too many companies are unprepared for this demand. Whit and Sara, the CEO and COO of Hill Country Tech Guys, are hosting weekly webinars to help companies navigate many…
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Keep your employees safe and business running with a remote work force Workplace disruptions are the story of the day. From the COVID-19 “Coronavirus” to the Nashville tornadoes and recent fires in Australia, there is no shortage of things to fear in the news. When we are focused on daily operations, it is human nature…
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Managing a new IT project is a major undertaking. Handled the wrong way, an IT project can quickly turn into a headache. And when IT projects go off the rails, they frequently fall off schedule and out of line with their budgets. But there are things that you can do to help your IT project along.
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A help desk can make your business more agile and productive. Before you benefit, though, you need to find a help desk service provider that fits your budget and matches your needs. This article will help you focus on the most important features to look for in help desk support.
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DIY cybersecurity is an issue all SMBs need to consider. Cyberattacks on SMBs is on the rise, require heavy investment to fix, and put many SMBs out of business. Many SMBs find that working with a managed service provider and backing up in the cloud is a good cybersecurity alternative.
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Phishing attacks have become one of the biggest security risks today’s businesses face. In fact, about three-quarters of organizations say that they encountered phishing attacks in 2017. The most successful phishing attacks usually come in the form of emails. Do you know how to spot them?
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As a small business owner, you have to wear a lot of hats. With so much on your plate, it may seem like a challenge to make any new initiative successful. But following our IT project tips, you’ll give yourself a better chance at a positive and successful outcome.
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Help desks are vital for internal support, customer service and retention strategies. While searching for the best partner, try to think about the whole thing from the perspective of the people who will communicate with the help desk the most—your employees. What will they find useful?
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BYOD can benefit your business, but there are some security risks involved in letting employees use their personal devices. Learn about the pros and cons of BYOD so you can decide how to write a BYOD policy that protects the security of your business and employees.
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Communication is a must for any growing SMB, and Instant Messaging (IM) provides an option that can keep your group connected and help with scalability as you increase in size. Check out these 6 IM apps to get a better idea of what communication tools might work best for your organization.
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