From 1985-1992, MacGyver was American television’s “Mr. Fixit”. There was no problem he couldn’t overcome, often armed with nothing more than a lot of brain power and whatever random objects he could find to assemble a solution. So how is a great IT consultant like MacGyver? Builds on Past Lessons There’s no need to reinvent…
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Two ways to slow your company down: having separate forms of communication that cannot work together and using antiquated technology. A successful business must continuously look for ways to improve efficiency. Unified Communications (UC) is the joining together of several means of communication, including voice, conferencing, email, instant and video messaging, real time presence, fax…
DetailsUsing email to conduct important business always starts with the best intentions – saving everyone time. Just think back to the last time you used email to solve a significant business issue or answer detailed questions from an important customer. But sometimes email creates a disaster of miscommunication. Tone, intonation, and emotion get lost in…
DetailsIt’s a Monday afternoon. Calls are rolling in, there are countless voicemails to respond to, and business is humming along. Then, seemingly out of nowhere, Courtney the sales manager knocks on your door with a perplexed look on her face. “Do you know what’s wrong with the phone system?” Courtney asks. “There’s no dial tone,…
DetailsWhen the London Business School hosted its annual Global Leadership Summit in June 2014, the school surveyed attendees about a variety of modern business issues and challenges. While the results of that survey covered a variety of topics, one of the really interesting findings was that respondents believed that half of their employees would be…
DetailsImagine for a moment that you’re a sales manager at a growing company and you’ve just been tasked with building a remote team of 40 sales reps. Your company’s headquarters is in Boston, but these reps will primarily work out of their home offices and much of their time will be spent on the phone…
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