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5 things to look for in help desk support

Help desks are vital for internal support, customer service and retention strategies. While searching for the best partner, try to think about the whole thing from the perspective of the people who will communicate with the help desk the most—your employees. What will they find useful?

Read More »

5 big business technology tools that are perfect for SMBs

Small businesses have unique needs when it comes to technology. They need the same technology tools that large business use, but scaled down to their size. Here are some of the most important technology tools that work well for SMB owners. Maybe it’s time to incorporate these into your business.

Read More »

Surefire Steps for Complete Network Security

At Hill Country, we want to ensure your business can handle and overcome all the latest security threats. With the right security solutions and services to watch your back and back you up, you can work with greater flexibility, confidence and productivity.

Read More »

The Error Code Is Coming from . . . INSIDE THE NETWORK!

Network issues happen. There’s little you can do to avoid them. But they don’t have to bring your business to a grinding halt. If you spot these IT support warning signs, get on the phone with your IT support provider. A little proactive work now can save you the hassle of network downtime later.

Read More »

5 Must-Have Qualities for IT Support

Maybe on some level, you’ve come to expect too little from your IT support. If you have enough rotten experiences, you begin to believe that’s just the way it is. We believe you should be able to get so much more.

Read More »

Even the Overwatch Heroes Need Solid Team Support

In Overwatch, there’s no winning without teamwork. And we bring the same philosophy to work. There’s no room in IT support for showboating. Instead, IT support should be about empowering your business. If you’re not winning, we’re not winning.

Read More »
Banner with headline SD-WAN for Healthcare: Building Reliable Networks That Protect Patient Care

SD-WAN for Healthcare: Building Reliable Networks That Protect Patient Care

Why Healthcare Needs Reliable Network Uptime In healthcare, downtime is more than an inconvenience. It’s a risk. Losing access to electronic health records (EHRs), telehealth platforms, or imaging systems can delay treatment and impact patient safety. That’s why healthcare IT

vector image for cybersecurity terms for small business showing cybersecurity terms and definitions

Cybersecurity Terms for Small Business: A Simple Guide to IT Jargon

Why Small Businesses Need to Know Cybersecurity Terms You don’t need to be an IT expert to protect your business. But having a basic understanding of cybersecurity terms helps you: Make smarter decisions Ask better questions Work more effectively with

how phishing works and how to avoid taking the bait

How Phishing Works and How to Avoid Taking the Bait

Phishing is a term you might have heard about, especially in discussions around online security. But what exactly is phishing, and why should you care? Phishing is a type of cybercrime where attackers try to trick you into giving away

Blog banner for wire fraud scams, a invoice being looked over with a magnifying glass

Protecting Your Business from Wire Fraud Scams: A Comprehensive Guide

Wire fraud scams are a growing concern in today’s digital age. Sophisticated cybercriminals are using emails, phone calls, and other digital channels to steal money and sensitive information from individuals and businesses. This type of scam is becoming increasingly common

cybersecurity best practices blog banner

Top 10 Cybersecurity Best Practices for Employees

In today’s digital world, cybersecurity is crucial for protecting sensitive information and keeping business operations running smoothly. Employees play a vital role in safeguarding their company’s data.  Cybersecurity Best Practices That Actually Work 1. Use Strong Passwords Creating strong, unique

What is single sign-on? Its more than convenience its about security strategy

What is Single Sign-On (SSO)?

If you’ve ever logged into one app and suddenly had access to several others without entering your password again, you’ve used single sign-on. You just might not have realized it. Single sign-on, or SSO, is a way to log in

security awareness training done right

Why Cybersecurity Awareness Training Matters 

In today’s digital age, cybersecurity threats are more prevalent than ever. As businesses and individuals increasingly rely on technology, the need for strong cybersecurity measures has become essential.  One of the most effective ways to safeguard against these threats is

The Power of Business Management Software

Managing various operations efficiently is crucial for success in today’s fast-paced business environment. Business management software has emerged as a powerful tool to help organizations streamline and automate their processes. They integrate multiple functionalities into a single platform, enabling businesses

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5 things to look for in help desk support

Help desks are vital for internal support, customer service and retention strategies. While searching for the best partner, try to think about the whole thing from the perspective of the people who will communicate with the help desk the most—your employees. What will they find useful?

Read More »

5 big business technology tools that are perfect for SMBs

Small businesses have unique needs when it comes to technology. They need the same technology tools that large business use, but scaled down to their size. Here are some of the most important technology tools that work well for SMB owners. Maybe it’s time to incorporate these into your business.

Read More »

Surefire Steps for Complete Network Security

At Hill Country, we want to ensure your business can handle and overcome all the latest security threats. With the right security solutions and services to watch your back and back you up, you can work with greater flexibility, confidence and productivity.

Read More »

The Error Code Is Coming from . . . INSIDE THE NETWORK!

Network issues happen. There’s little you can do to avoid them. But they don’t have to bring your business to a grinding halt. If you spot these IT support warning signs, get on the phone with your IT support provider. A little proactive work now can save you the hassle of network downtime later.

Read More »

5 Must-Have Qualities for IT Support

Maybe on some level, you’ve come to expect too little from your IT support. If you have enough rotten experiences, you begin to believe that’s just the way it is. We believe you should be able to get so much more.

Read More »

Even the Overwatch Heroes Need Solid Team Support

In Overwatch, there’s no winning without teamwork. And we bring the same philosophy to work. There’s no room in IT support for showboating. Instead, IT support should be about empowering your business. If you’re not winning, we’re not winning.

Read More »

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