5 things to look for in help desk support

Help desks are vital for internal support, customer service and retention strategies. While searching for the best partner, try to think about the whole thing from the perspective of the people who will communicate with the help desk the most—your employees. What will they find useful?

Working Remotely: The Starter Pack

Let’s talk about why working remotely. What is it, why is it important, and what does it take to pull it off? Whether you intend to embrace working remotely as a standard, all-the-time policy or only as needed, it’s a viable business approach. This is your telecommuting starter pack.