A help desk can make your business more agile and productive. Before you benefit, though, you need to find a help desk service provider that fits your budget and matches your needs. This article will help you focus on the most important features to look for in help desk support.
BYOD can benefit your business, but there are some security risks involved in letting employees use their personal devices. Learn about the pros and cons of BYOD so you can decide how to write a BYOD policy that protects the security of your business and employees.
Communication is a must for any growing SMB, and Instant Messaging (IM) provides an option that can keep your group connected and help with scalability as you increase in size. Check out these 6 IM apps to get a better idea of what communication tools might work best for your organization.
We’re convinced that if the Justice League could use unified communications to fight supervillains and save the world, they would. A UC platform gives your team the tools to work together on-the-go and in the office. Here’s 4 ways members of the Justice League would use UC to outsmart evil and save the day.
Business VoIP has the power to revolutionize your internal and external communications. It’s an easily scalable, cost-effective solution that allows you to be flexible, mobile, and in-touch, regardless of where you are in the world. And that’s good for business. Here are a few of our favorite capabilities.
Unified communications is a real thing. It’s not just jargon. And it represents a legitimately helpful approach to managing every aspect of your company’s interaction, both internal and external. Today, we’re going to explain what it is and why you want it.
VoIP systems can handle a lot. In fact, the options are so robust that most companies only use about 40-50% of the functionality of their VoIP system. But every company uses a different 40-50%. In other words, your ideal VoIP setup will be unique to you.
If you’re a small business owner, your hopes for the new year almost certainly include prosperity for your business. There’s all kinds of advice we could offer to help make 2018 a little brighter for your company, but today we’re going to focus on one critical area: cloud services.
Network issues happen. There’s little you can do to avoid them. But they don’t have to bring your business to a grinding halt. If you spot these IT support warning signs, get on the phone with your IT support provider. A little proactive work now can save you the hassle of network downtime later.
Here at HC Tech Guys, we’re serious about helping our clients make the most of their IT solutions. When you partner with us for managed services, you can rest assured you’re getting your money’s worth – and then some. If that sounds like the kind of IT support you’d enjoy, we’ll be happy to explore what we can do to help your business.