Help desks are vital for internal support, customer service and retention strategies. While searching for the best partner, try to think about the whole thing from the perspective of the people who will communicate with the help desk the most—your employees. What will they find useful?
BYOD can benefit your business, but there are some security risks involved in letting employees use their personal devices. Learn about the pros and cons of BYOD so you can decide how to write a BYOD policy that protects the security of your business and employees.
Communication is a must for any growing SMB, and Instant Messaging (IM) provides an option that can keep your group connected and help with scalability as you increase in size. Check out these 6 IM apps to get a better idea of what communication tools might work best for your organization.
Your work computer is an important piece of equipment, one that you should provide with the utmost level of care. There’s more to it than just installing an antivirus program, though, and following some of these tips will help ensure a long life for any machine.
Small businesses have unique needs when it comes to technology. They need the same technology tools that large business use, but scaled down to their size. Here are some of the most important technology tools that work well for SMB owners. Maybe it’s time to incorporate these into your business.
We’re convinced that if the Justice League could use unified communications to fight supervillains and save the world, they would. A UC platform gives your team the tools to work together on-the-go and in the office. Here’s 4 ways members of the Justice League would use UC to outsmart evil and save the day.
UC helps teams communicate more efficiently, boosting productivity in the process. It a game-changing solution. But only if the platform you choose includes all of the features your business needs. To help make sure you aren’t missing any, we created a list of the ones every UC platform worth its salt will have.
Business VoIP has the power to revolutionize your internal and external communications. It’s an easily scalable, cost-effective solution that allows you to be flexible, mobile, and in-touch, regardless of where you are in the world. And that’s good for business. Here are a few of our favorite capabilities.
Unified communications is a real thing. It’s not just jargon. And it represents a legitimately helpful approach to managing every aspect of your company’s interaction, both internal and external. Today, we’re going to explain what it is and why you want it.
Data loss happens frequently in the modern world. Being unprepared can lead to disastrous consequences. To demonstrate, we created a list of three notable instances from the 21st century.