Entries by Hill Country Tech Guys

How to make your next IT project a success

As a small business owner, you have to wear a lot of hats. With so much on your plate, it may seem like a challenge to make any new initiative successful. But following our IT project tips, you’ll give yourself a better chance at a positive and successful outcome.

5 things to look for in help desk support

Help desks are vital for internal support, customer service and retention strategies. While searching for the best partner, try to think about the whole thing from the perspective of the people who will communicate with the help desk the most—your employees. What will they find useful?

How to create a BYOD policy for your SMB

BYOD can benefit your business, but there are some security risks involved in letting employees use their personal devices. Learn about the pros and cons of BYOD so you can decide how to write a BYOD policy that protects the security of your business and employees.

The 6 best IM apps for growing SMBs

Communication is a must for any growing SMB, and Instant Messaging (IM) provides an option that can keep your group connected and help with scalability as you increase in size. Check out these 6 IM apps to get a better idea of what communication tools might work best for your organization.

4 ways unified communications save the day

We’re convinced that if the Justice League could use unified communications to fight supervillains and save the world, they would. A UC platform gives your team the tools to work together on-the-go and in the office. Here’s 4 ways members of the Justice League would use UC to outsmart evil and save the day.

The ABCs of Unified Communications

Today’s unified communications options are robust. There are a lot of ways to incorporate VoIP, chat, video conferencing and mobility into your business. But these technologies developed independently. If you want to combine them in a productive, efficient way, you need a solid strategy.