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How to make your next IT project a success

As a small business owner, you have to wear a lot of hats. With so much on your plate, it may seem like a challenge to make any new initiative successful. But following our IT project tips, you’ll give yourself a better chance at a positive and successful outcome.

5 things to look for in help desk support

Help desks are vital for internal support, customer service and retention strategies. While searching for the best partner, try to think about the whole thing from the perspective of the people who will communicate with the help desk the most—your employees. What will they find useful?